Ts & Cs

Disclaimer and Limitation of Liability

All information and recommendations, and all hypertext links and/or any other computer links available on this website are offered in utmost good faith. This information is believed to be correct as of the date you view it, however Ulula does not warrant the correctness or accuracy of the information contained herein. Ulula is not liable for any damages (including consequential damages) which the user may suffer as a result of the use of or any act done in pursuance of the information contained herein whatsoever. Ulula has provided, to the best of its knowledge, accurate and complete information relating to the products and services provided by it. The user of the information contained herein indemnifies and holds harmless Ulula against any claim of whatsoever nature the user may have, or which is instituted against the user and/or Ulula as a result of the utilisation of, or acting upon the information contained herein. All users using the information contained herein, do so at their own risk and this information is supplied to you on the condition that you or any other person receiving this information will make their own determination as to its suitability for any purpose prior to any use of this information. In no event will Ulula or its subsidiaries and affiliates be responsible for damages of any nature whatsoever resulting from the use or reliance upon this information or any product referred to in this information. This information is not to be construed as recommendations to use any information, product, process, equipment, or formulation that conflicts with any patent, copyright, or trademark, and Ulula or its subsidiaries and affiliates make no representation or warranty, express or implied, that any use of this information will not infringe on any patent, copyright or trademark. No representations or warranties, either expressed or implied, of merchantability, fitness for a particular purpose or use or of any other nature are made with respect to this information or to any product referred to in this information. No undertaking is made under any circumstances by Ulula or its subsidiaries or affiliate companies to update or correct information distributed on Internet or on their website. Also, Ulula or its subsidiaries and affiliates reserve the right to alter or correct the content of this website at any time without notice.

Delivery and Purchase

The Customer acknowledges that the Prices are determined by Ulula Energy in its discretion, and may take into account production costs, storage, handling, VAT and other costs incurred by Ulula Energy in supplying the Customer with the Goods. Ulula Energy shall issue a quote to Customers for approval prior to purchase of the Goods. Should prices increase beyond the reasonable control of Ulula, we reserve the right to amend our prices and notify our Customers of the effective date and update the website accordingly. Ulula delivers all products within selected areas of the Western Cape, and such delivery fee is included in the product pricing. If you reside outside of the above-mentioned areas, delivery will be charged depending on the area of delivery. Ulula reserves the right to amend this policy at any time. Should you have any queries regarding your delivery options, please contact us using the below details: Call us at 0861 GET GAS/427 438 Email info@ulula.co.za. Ownership and risk shall pass to the Customer once the order of the goods have been confirmed. In the case of Goods being returned by the Customer to Ulula Energy, it shall be the Customer’s responsibility to ensure that they are returned in a safe condition as regards the risk to persons handling them and to persons in the vicinity and as regards the risk of damage to the Goods themselves.

Stock Availability

We shall take all reasonable efforts to accurately reflect the description and availability of stock on the Website. However, should there be any errors of whatsoever nature on the Website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error. Should a product you have ordered be affected by industry shortages, Ulula Energy will notify you of such shortages and the anticipated delay in delivery. Should you not agree to wait for the delivery, Ulula Energy will issue a refund in respect of that order to you.

Intellectual Property

All the information on this website (documents contained on the site and all elements created for the site) are the property of Ulula or its subsidiaries and affiliates and are governed by copyright laws at the time they are made available to the public on this website. Copies of documents contained on this site can only be made for information purposes, and solely for strictly private use. No license and no right other than the right of site viewing is granted to any person in respect of intellectual property rights. Reproduction of site documents is authorized solely for informative purposes and for personal, private use: any reproduction and any use of copies made for other purposes is expressly forbidden.

Protected Names

Unless otherwise stated, all corporate names, logos, and Registered (®) and Trademark (TM) products mentioned in this site belong to Ulula. They may not be used without the prior written agreement of Ulula.

Commitment of the user

Any and all visitors to the Ulula website, who provide information to Ulula grant Ulula full transfer rights relevant to such information, and authorize Ulula to make use thereof as it deems fit in accordance with privacy laws. The information provided by our visitors will be considered as confidential and must be accurate, lawful and non-detrimental to third party interests. Visitors are deemed to have taken note of the above warning and undertake to take heed of each of these aspects.

Electronic Communications

By using this website or communicating with Ulula by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

Your acceptance of these terms

By using this website, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

Ulula can be contacted to establish any facts or to provide any additional information not found on this website, through normal communication channels during office hours.